Returns & Exchanges

At Victory Range Hoods, we stand behind the quality of our ventilation products and offer a 30-day return window for items in their original, uninstalled condition. We strive to make the process as seamless as possible to ensure your kitchen project remains on schedule.

1

Initiate Your Request

Contact our customer support team via email or phone within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Unit

Carefully repackage the range hood in its original shipping crate or box, ensuring all filters, hardware, and manuals are included to avoid restocking fees.

3

Ship the Product

Affix the provided shipping label or use your preferred carrier to send the item back to our distribution center, ensuring the RMA number is clearly marked on the exterior.

4

Inspection and Refund

Once our technicians verify the unit has not been installed or damaged, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing